| 1 |
Procurement of Hardware:Laptop procurements through e-tendering for newly joined six ACUTS 2024 batch of Kerala Cadre.2.Smartphones procurementthrough e-tendering for newly joined six ACUTS 2024 batc |
| 2 |
State Data Centre-1.M/s RailTel Corporation of India Limited has been appointed and on boarded as the DCO for the operation and management of State Data Centres for a period of 5 years. |
| 3 |
State Data Centre-2.The expansion and revamping of State Data Centre-2, with an additional capacity of 40 racks, has been completed. |
| 4 |
State Data Centre-3.To enhance network security, NextGen Firewalls have been procured and deployed at the Disaster Recovery Site. |
| 5 |
State Data Centre-4. As part of the storage upgrade, an additional 500 TiB of used storage capacity has been added to the HPE XP8 Storage system at State Data Centre-2. |
| 6 |
State Data Centre-5.• To strengthen the network infrastructure at the Disaster Recovery Site, network switches have been procured and installed |
| 7 |
State Data Centre-6• To enhance data protection and recovery, a new backup solution has been implemented for State Data Centre-1 and State Data Centre-2 |
| 8 |
State Data Centre-7• As part of cloud infrastructure augmentation, 10 additional high-end servers have been procured. |
| 9 |
State Data Centre-8• To handle unstructured and backup data, 500 TiB of object storage for State Data Centre-1 and 1 PiB of object storage for State Data Centre-2 have been procured. |
| 10 |
State Data Centre-9• As part of network security upgrades, NextGen Firewalls have been procured for State Data Centre-1 and State Data Centre-2. |
| 11 |
State Data Centre-10•To manage and deliver IT services efficiently, an IT Service Management tool and an IT Asset Management tool for tracking and managing IT assets have been procured and implemented |
| 12 |
State Data Centre-11.• A work order has been issued to build the Diesel Generator Yard Area at State Data Centre-2. |
| 13 |
State Data Centre-12• More than 500 Virtual Machines (VMs) have been provisioned and allocated to various government departments. |
| 14 |
State Data Centre-13• An XDR solution has been implemented to enhance threat detection and response capabilities on endpoints and servers. |
| 15 |
State Data Centre-14• A Web Application Firewall solution has been implemented to secure web-facing applications hosted in the State Data Centres. |
| 16 |
State Data Centre-15• To enhance network infrastructure, a work order has been issued for the procurement of SAN switches and network switches for the State Data Centres. |
| 17 |
State Data Centre-16• To provide public IP and access for Government departments, 256 IPv4 addresses have been procured from KFON. |
| 18 |
SecWAN-1.• The revamping and installation of 198 access switches in the Government Secretariat have been completed, and payment has been released to M/s TimeNet Solutions Pvt. Ltd. |
| 19 |
SecWAN-2• Efficient management and monitoring of the network have been ensured.3• IT-related hardware and services have been procured. |
| 20 |
SecWAN-4• Payment for the NOC renovation work has been completed 5• Payment for the annual AMC of IT-related hardware, software, and services has been released |
| 21 |
SecWAN-6• Payment for the annual rent of the Internet leased line and Point-to-Point leased line has been released. |
| 22 |
SecWAN-7• PCs and laptops have been procured for the Secretariat based on departmental requirements. |
| 23 |
SecWAN-8• The project provides and maintains connectivity for nearly 5,000 users.9.• Network revamp activities on the North 1st Floor have been completed |
| 24 |
SecWAN-10• Old network revamping work on the South 3rd Floor has been completed. |
| 25 |
SecWAN-11• All network equipment is covered under AMC until November 2025. M/s Magnum Networks Support Pvt. Ltd. is the maintenance partner |
| 26 |
SecWAN-12• Secretariat public Wi-Fi bandwidth has been enhanced from 200 Mbps to 250 Mbps and is provided to both the public and government officials. |
| 27 |
Public Wi-Fi Project-1• Each user is provided with 2 GB of free data daily at a speed of 50 Mbps, without any advertisements or charges. |
| 28 |
Public Wi-Fi Project-2• Quality Assurance: C-DAC was appointed as the Third-Party Auditor |
| 29 |
Public Wi-Fi Project-3• Hotspot Locator: Citizens can locate nearby hotspots using the “K-Fi Finder” app developed by KSITM |
| 30 |
Public Wi-Fi Project-4.• Service Extension: BSNL’s service as the System Integrator has been extended for five more years, effective from January 2026 |
| 31 |
Public Wi-Fi Project-5• Awareness Campaign: A 10-day awareness drive was conducted from February 2, 2026, using Akashvani, FM Radio, and Community Radio. |
| 32 |
Public Wi-Fi Project-6• Signage: 1,000 K-Fi signboards have been installed across 500 locations, with tendering in progress for the remaining sites |
| 33 |
Public Wi-Fi Project-7• National Recognition: The project received the "National e-Governance Digitech Award 2025" for expanding digital services through rural connectivity |
| 34 |
Public Wi-Fi Project-8• Summit Participation: K-Fi participated as a technology partner and hosted an exhibition stall at the Kerala AI Impact Summit in January 2026 |
| 35 |
Video Conferencing -1• Approximately 12,000 video conferencing sessions conducted annually across Government Departments. |
| 36 |
Video Conferencing -2• Nearly 25 video conferencing sessions hosted daily for reviews, trainings, meetings, and coordination activities. |
| 37 |
Video Conferencing -3• Video conferencing infrastructure deployed across around 50 Government locations statewide |
| 38 |
Video Conferencing -4• VMeet developed as Kerala Government’s official browser-based video conferencing platform. |
| 39 |
Video Conferencing -5• Platform deployed by Kerala State Information Technology Mission for secure Government communication and collaboration. |
| 40 |
Video Conferencing -6• Infrastructure migrated from State Data Centre hosting to State Cloud environment for improved scalability and performance. |
| 41 |
Video Conferencing -7• More than 600 official user credentials created across Government Departments. |
| 42 |
Video Conferencing -8• Used extensively for departmental reviews, webinars, interdepartmental coordination meetings, and training programmes. |
| 43 |
Video Conferencing -9• Enabled continuity of Government operations and remote collaboration across locations |
| 44 |
Video Conferencing -10• Reduced travel time, operational costs, and delays associated with physical meetings. |
| 45 |
Video Conferencing -11• Technical improvements and configuration updates implemented to improve audio quality and connectivity. |
| 46 |
Video Conferencing -12• Supports centralized and secure Government-managed virtual communication environment. |
| 47 |
Video Conferencing -13• Platform utilized during crisis management, emergency coordination, and district-level review meetings. |
| 48 |
Video Conferencing -14• Infrastructure designed to support scalability, reliability, and secure access management |
| 49 |
Video Conferencing -15• Ongoing enhancement and reassessment activities initiated to improve platform performance and user experience. |
| 50 |
Digital Kerala Architecture-2• Developed as part of the Digital Kerala Architecture, this platform serves as a single-window system that integrates services from various departments. |
| 51 |
Digital Kerala Architecture-2.a.It also includes mobile app support to ensure a convenient service experience for citizens. |
| 52 |
Digital Kerala Architecture-1.Nammude Keralam – USDP is a major e-Governance initiative designed to deliver all government services in Kerala to citizens through a single digital platform. |
| 53 |
Digital Kerala Architecture-3• The platform is designed with priority given to the Malayalam language, ensuring a citizen-friendly interface that is easy for the general public to use. |
| 54 |
Digital Kerala Architecture-4• Technically, the platform is built on open-source technologies, microservices architecture, and a cloud-agnostic framework. |
| 55 |
Digital Kerala Architecture-4•a.Applications submitted through the platform are transmitted quickly and efficiently to respective departments using APIs. |
| 56 |
Digital Kerala Architecture-5• In February 2026, Phase 1 was inaugurated by Chief Minister,Keralam with 104 services. Key services included in this phase are e-District, e-Grants, Suneethi,e-healthetc |
| 57 |
Digital Kerala Architecture-6• The project is coordinated by Kerala State IT Mission (KSITM) as the nodal agency. |
| 58 |
Digital Kerala Architecture-6.a.Additionally, through the PMU of DuK, effective coordination among departments is ensured and API standardization is implemented efficiently |
| 59 |
Digital Kerala Architecture-7 Project Timeline and Milestones-a.• January 2024: The study report of the National Institute for Smart Government (NISG) was approved by the Technical Advisory Committee. |
| 60 |
Digital Kerala Architecture-7 Project Timeline and Milestones-b• March 2025: Digital University of Kerala (DuK) was assigned the responsibility of preparing the DPR and system development. |
| 61 |
Digital Kerala Architecture-7 Project Timeline and Milestones-c• June 2025: Official work order was issued to Digital University of Kerala (DuK). |
| 62 |
Digital Kerala Architecture-7 Project Timeline and Milestones-d• February 2026: Phase 1 of Nammude Keralam, with 104 services, including the website and mobile app, was inaugurated by CM,Keralam. |
| 63 |
Digital Kerala Architecture-7 Project Timeline and Milestones-e• Phase 2: Expansion activities are ongoing to include more than 150 additional services and features. |
| 64 |
Cert-K-1•As part of establishing a centralized State-level SOC to monitor, detect, analyze, and respond to cybersecurity incidents across Govt departs and critical infrastructure |
| 65 |
Cert-K-1.a.(including State Data Centres, KFON, KSWAN, SecWAN, etc.), System integrator has been on-boarded and implementation has been initiated. |
| 66 |
Cert-K-2• Extended Detection and Response (XDR) solutions and Web Application Firewalls (WAF) have been implemented at the SDC to strengthen its security posture. |
| 67 |
Cert-K-3•The Learning Management portal has been revamped into a unified learning platform for State Govt depts. The Election Dept has been on-boarded, with approximately 74,000 users enrolled |
| 68 |
Cert-K-4• The Cyber Crisis Management Plan (CCMP) for the State has been approved, and a sectoral Crisis Management Committee has been constituted |
| 69 |
Cert-K-4.a.As part of CCMP implementation, an incident management tool is currently under development to enable each department to effectively handle and manage incidents. |
| 70 |
PG Diploma in e-Governance-2• Programme conducted in collaboration with Digital University Kerala. |
| 71 |
Cert-K-5.•More than 500 vulnerabilities across various GOK applications and websites were identified and reported to the respective departments for for prompt remediation |
| 72 |
Cert-K-6• Security audits of over 40 websites and web applications belonging to various GoK departments and hosted at the SDC were conducted during FY 2025–26, based on departmental requests. |
| 73 |
Cert-K-7• Infrastructure audits covering servers and network devices were carried out in KFC, KSITM, IMG and ATS during the financial year 25-26. |
| 74 |
Cert-K-8• Security alerts and preventive advisories were regularly issued to Government departments and SDCs based on cyber threat inputs received from agencies such as Cyber Swachhta Kendra, NIC-CERT |
| 75 |
Cert-K-9• Cyber threat intelligence activities included analysis and action based on feeds and reports from honeypot sensors and the National SOC (NSOC) under NCCC. |
| 76 |
Cert-K-10• Incident Management: CERT-K handled and reported the following incidents during FY 2025–26:a. Compromised credential leaks: 133 cases b. SEO spamming attacks: 169 cases |
| 77 |
Cert-K-10.c. Suspicious/malicious communications from departmental systems: 27 cases d.Defacement of Government applications (reported and analyzed): 15 cases |
| 78 |
Cert-K-10.e.Data breaches of Government applications: 16 cases f.Ransomware attack: 5 g.DDoS: 3 |
| 79 |
Cert-K-11•As part of identifying CII a web application was developed to create a centralized CII repository. Over 75 departments were on-boarded, and details of more than 100 applications were collect |
| 80 |
Cert-K-12• CERT-K provided support in malware evidence collection and analysis in coordination with the FSL of Kerala Police for cases such as ransomware attacks at KHRWS. |
| 81 |
Cert-K-13• Online and offline cybersecurity awareness and training programs were conducted for various Government departments. |
| 82 |
KSWAN-1•The Govt offices connected with KSWAN are being migrated to KFON in a phased manner, and the activities are ongoing. KFON submitted a techno-commercial proposal for the migration, |
| 83 |
KSWAN-2•The tender process has been initiated for network revamp, including replacement of routers and switches, procurement of UTM and civil/electrical maintenance works at PoP locations |
| 84 |
KSWAN-3• Tender for the AMC of network equipment has been awarded to M/s. CTL Infocom Pvt. Ltd. |
| 85 |
KSWAN-4• Procured UPS and batteries for all 14 District Headquarters (DHQ) and 58 Mini Point of Presence (MPoPs) for the power backup and the same is underway for 59 Block Headquarters (BHQs). |
| 86 |
KSWAN-5• Decommissioned underutilized Block Headquarters (BHQ)/ILL link and is still ongoing. |
| 87 |
KSWAN-6• Improvements in Operations & Maintenance of KSWAN 7.• Dismantled unused wireless towers. |
| 88 |
GCC-1• GCCK handled more than 3.25 lakh citizen calls annually during the reporting period. 2.• Integrated with over 55 Government Departments, schemes, and mission-mode projects. |
| 89 |
GCC-3• Functions as a centralized citizen engagement and grievance redressal platform. 4.• Specialized call center services provided for Election, Revenue, Labour, Food Safety, and Civil Supplies Dept |
| 90 |
GCC-5• Citizen support extended for grievance registration, escalation, tracking, and resolution follow-up. 6.• Centralized knowledge base implemented for standardized and accurate citizen responses |
| 91 |
GCC-7• Integrated ticketing and escalation mechanisms established for improved accountability and monitoring. |
| 92 |
GCC-8• Performance monitoring and analytics systems implemented for service optimization and operational review. |
| 93 |
GCC-9• Enabled improved accessibility to Government services for citizens from both urban and remote areas. |
| 94 |
GCC-10• Reduced dependency on physical office visits through centralized telephonic support systems |
| 95 |
GCC-11• Infrastructure strengthened to support high-volume call handling during elections, emergencies, and public campaigns. |
| 96 |
GCC-12• Skilled call agents trained in citizen interaction, departmental workflows, and service delivery processes. |
| 97 |
GCC-13• SOP-based operations implemented for quality assurance and standardized service delivery. |
| 98 |
GCC-14• Supported improved interdepartmental coordination and citizen-centric governance initiatives. |
| 99 |
GCC-15• Data-driven insights generated to support service improvement and policy-level decision-making |
| 100 |
E-District-1.No. of e-District application received upto 31/03/2026 : 14.00 crore & Approved: 10.10 crore. |
| 101 |
E-District-2.5.74 crore citizens registered in e-District portal and availed the e-District services |
| 102 |
E-District-3.Integrated with Digilocker as verifier 4.Integrated with USDP 5.Added WBI service of Forest Department.6.The TAC has approved the complete revamp of the e-District application proposal. |
| 103 |
E-District-7.The work order for the revamp has been issued to NIC. |
| 104 |
E-Office-1.• e-Office has been implemented in all Departments in Secretariat, All Collectorates, All Sub Collectorates /RDOs, All Taluks & Village Offices, 71Directorates, 10 Commissionerates and |
| 105 |
E-Office-1a. 223 PSUs/Boards/ Corporations/ Other organizations/ Universities etc. |
| 106 |
E-Office-2• In the FY 2025-2026, e-Office has been implemented in 47 offices including Vigilance & Anti-Corruption Bureau & of the Category PSUs/Boards/Corporations / Other organizations/ Universitie |
| 107 |
E-Office-3.• In the FY 2025-26, e-Office has been implemented to 731 Sub offices of already implemented departments and provided support. |
| 108 |
E-Office-4• New version upgrade of of eOffice to e-File 7.3.15 has been completed in 73 e-Office instances. New features in this version includes, facility of ‘Speech-to-text’ and ‘translation’ servic |
| 109 |
E-Office-5• New version of Court Case information System (CCIS 2.0) is being implemented in Secretariat departments. |
| 110 |
E-Office-6• RTI portal enabling through eOffice, for outside secretariat departments is in progress |
| 111 |
M-Governance-1.State Portal & eSevanam-• The project has previously won the Technology Sabha e-Governance Award and Governance-Now National Award for the delivery of e-services. |
| 112 |
M-Governance-2.State Portal & eSevanam-•NavaKeralam page has been developed as part of the State portal (kerala.gov.in) to showcase Kerala’s overall development initiatives and governance achievements |
| 113 |
M-Governance-3.State Portal & eSevanam• Provides authentic and consolidated information on flagship projects, welfare schemes, development models, success stories, and key data highlights of the Govt |
| 114 |
M-Governance-4.State Portal & eSevanam•Designed to enable users to explore and review major devpt milestones of Kerala in a structured and accessible manner. (Link: https://kerala.gov.in/navakeralam.p |
| 115 |
M-Governance-5.State Portal & eSevanam•eSevanam and EoDB Dashboard modified as per SBRAPRecommendations by co-ordinating with various departments has led to the achievement |
| 116 |
M-Governance-5.a.State Portal & eSevanam-for the State of Kerala being recognised as a Top Achiever in four key reform areas, reflecting the quality, consistency, |
| 117 |
M-Governance-5.b-.State Portal & eSevanam-and user-centric orientation of the reforms implemented across departments. |
| 118 |
M-Governance-5.c-.State Portal & eSevanam-KSITM has received Appreciation from Principal Secretary, Industries & Rev(Waqf) Departments. |
| 119 |
MGovernance -WhatsApp and AI Chatbot Integration-1.RFP was invited to select a Service provider for the WhatsApp & AI Chat Bot Integration Project. |
| 120 |
MGovernance -WhatsApp and AI Chatbot Integration-1.a.M/s Karix Mobile Pvt. Ltd has been selected through an open tender for the implementation of WhatsApp and AI chatbot integration. |
| 121 |
MGovernance -WhatsApp and AI Chatbot Integration-2.a.The AI Chatbot will be a Common Chatbot for the Government of Kerala, which will be integrated to the official Kerala State Portal initially. |
| 122 |
MGovernance -WhatsApp and AI Chatbot Integration-2.b.. Gradually, the Chatbot and WhatsApp will be integrated to other department applications |
| 123 |
MGovernance -WhatsApp and AI Chatbot Integration-2.c.Selected services will be made available to citizens through WhatsApp. |
| 124 |
MGovernance -WhatsApp and AI Chatbot Integration-2.d.The AI Chatbot will be a conversational Chatbot which will be trained to give relevant information to citizens regarding dept services/scheme/govt |
| 125 |
MGovernance -WhatsApp and AI Chatbot Integration-3.•Several meetings are being held with departments and steps are being taken for service integration. |
| 126 |
MGovernance -WhatsApp and AI Chatbot Integration-3.a.Initially, it is envisaged to provide more than 50 services to the people through WhatsApp. |
| 127 |
M-Governance-SMS Gateway-1.• KSITM team is currently maintaining the eSMS Portal accounts and providing support to departments having SMS balance. |
| 128 |
M-Governance-SMS Gateway-2.• As per the TRAI Regulations, template and header approval from DLT platform are needed for sending SMS. Template Creation and Uploading are being done for KSITM projects. |
| 129 |
M-Governance-SMS Gateway-3.• KSITM has received approval from Telecom Regulatory Authority (TRAI) for exemption in Service SMS charges for the Headers. |
| 130 |
M-Governance-SMS Gateway-4.• Provided support to Election Department for sending SMS in connection with the Legislative Assembly Elections held in April 2026. |
| 131 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-1) almost 100% Aadhaar saturation |
| 132 |
Digital Identity and Aadhaar Enabled Services-Aadhaar2)Mandatory Biometric Update pendency of children reduced from 78 lakhs in 2023 to 12 lakhs currently through Aadhaar camps in schools and through |
| 133 |
Digital Identity and Aadhaar Enabled Services-Aadhaar2 a)Aadhaar camps in schools and through press releases/advertisements in Newspapers, magazines, KITE Victers channel, social media, |
| 134 |
Digital Identity and Aadhaar Enabled Services-Aadhaar2 b)Whatsapp groups of NREGA, Harithakarma sena, Schools, Ward member etc |
| 135 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-3) Field level report processing in UIDAI State portal for adult Aadhaar enrolments enhanced to 93% currently from 7% in 2023 |
| 136 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-4) Major schemes like Ration, Social Security Pensions, Welfare Board Pensions , SC/ST Scholarship , Unique Land Parcel of Land Records |
| 137 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-4a)Treasury SPARK Govt Payroll, e-District , e-Health, Fisheries, Agriculture, Animal Husbandry etc counting 15 No of schemes using Aadhaar authe |
| 138 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-5) Helpdesk facility set up at KSITM for clearing Aadhaar grievances and clarifications almost 2,900 Akshaya Centres with Aadhaar Enrolment facil |
| 139 |
Digital Identity and Aadhaar Enabled Services-Digilocker-1) 8 departments as Issuer in DigiLocker, 2 Departments as Verifier, 1 Department as Requester |
| 140 |
Digital Identity and Aadhaar Enabled Services-Digilocker-2) SSLC, VHSE, HSE, Ration Card, Driving Licence, Vehicle Registration, e-District Revenue certificates (25 No.s), PSC Certificates ( 5 No.s), |
| 141 |
Digital Identity and Aadhaar Enabled Services-Digilocker-2a)Birth and Death Certificates as Issued Documents |
| 142 |
Digital Identity and Aadhaar Enabled Services-Digilocker-3)Universities published Certificates and marklists for selected years in NAD DigiLocker |
| 143 |
Digital Identity and Aadhaar Enabled Services-Digilocker-4)e-District onboarded as Requester and verifying issued certificates from other departments online through DigiLocker |
| 144 |
Friends:Collection Details through FRIENDS Centres year)2025 No. of Transaction- 28372 Collected Amount 91782377
Year 2026 (Jan to Mar) No. of Transaction 4226 Collected Amount 1812153 |
| 145 |
Capacity Building-1• Approximately 3,400 Government employees trained under various Capacity Building programmes during the reporting period. |
| 146 |
Capacity Building-2•Training programmes conducted in areas including e-Governance, AI, cybersecurity, digital administration, Python, Ubuntu, system administration, and emerging technologies |
| 147 |
Capacity Building-3.• VidyAI initiative implemented to build AI awareness and practical AI adoption capabilities among Government officials. |
| 148 |
Capacity Building-4.• Around 1,600 officials trained under VidyAI programmes and more than 2,000 participants benefited from AI webinars and awareness sessions. |
| 149 |
Capacity Building-5.• Training modules included AI-assisted document drafting, automation tools, data analysis, generative AI applications, and digital productivity tools. |
| 150 |
Capacity Building-6.• eVidya Learning Management System (LMS) launched in March 2026 by in association with CERT-K and CDIT. |
| 151 |
Capacity Building-7.• eVidya LMS introduced as a centralized digital learning platform for online training, assessments, certifications, and knowledge sharing. |
| 152 |
Capacity Building-8.• Training programmes delivered through blended learning methods including online sessions, webinars, classroom training, and practical workshops. |
| 153 |
Capacity Building-9.• Specialized awareness sessions conducted for safe and responsible use of digital technologies and cybersecurity best practices. |
| 154 |
Capacity Building-9.• Capacity building programmes conducted for officials from Secretariat Departments, Directorates, District Offices, and subordinate institutions. |
| 155 |
Capacity Building-10.• Digital training content and modules periodically updated based on evolving technology and governance requirements. |
| 156 |
Capacity Building-11.• Programmes contributed to improving digital literacy, productivity, and technology adoption across Government Departments. |
| 157 |
Capacity Building-12• Enabled officials to effectively utilize digital governance platforms and e-Governance applications in day-to-day administration. |
| 158 |
Capacity Building-13.• Supported the State’s digital transformation initiatives through structured skill development and institutional strengthening. |
| 159 |
PG Diploma in e-Governance-1• 15 Government officers successfully completed the Post Graduate Diploma in e-Governance programme. |
| 160 |
PG Diploma in e-Governance-3.• Curriculum covered public policy, governance frameworks, IT systems, cybersecurity, digital transformation, and legal frameworks. |
| 161 |
PG Diploma in e-Governance-4.• Training included project lifecycle management, stakeholder coordination, risk management, and e-Governance implementation strategies. |
| 162 |
PG Diploma in e-Governance-5.• Case study-based and scenario-oriented learning methodologies adopted during the programme |
| 163 |
PG Diploma in e-Governance-6.• Officers trained in technology-enabled governance and digital administration best practices. |
| 164 |
PG Diploma in e-Governance-7.• Programme strengthened institutional capacity for strategic IT planning and policy implementation. |
| 165 |
PG Diploma in e-Governance-8• Participants equipped to support digital governance initiatives and process re-engineering activities within departments. |
| 166 |
PG Diploma in e-Governance-9• Helped create a pool of trained officers capable of leading digital transformation projects in Government |
| 167 |
PG Diploma in e-Governance-10• Strengthened knowledge and awareness regarding data governance, compliance, and cybersecurity in public administration. |
| 168 |
Virtual IT Cadre-1• 40 Government employees inducted and trained under the Virtual IT Cadre (VITC) Programme. |
| 169 |
Virtual IT Cadre-2• Programme designed to create an internal departmental IT support mechanism across Government offices. |
| 170 |
Virtual IT Cadre-3• Training provided in system administration, network configuration, cybersecurity, enterprise applications, and e-Office systems |
| 171 |
Virtual IT Cadre-4• Practical hands-on sessions and module-wise assessments conducted as part of the training process |
| 172 |
Virtual IT Cadre-5• Participants trained in troubleshooting, software support, digital workflow tools, and IT infrastructure management. |
| 173 |
Virtual IT Cadre-6• VITC members deployed as first-line IT support personnel within departments |
| 174 |
Virtual IT Cadre-7• Improved departmental responsiveness to digital infrastructure and software-related issues |
| 175 |
Virtual IT Cadre-8-• Reduced dependency on external IT agencies for routine technical support requirements. |
| 176 |
Virtual IT Cadre-9• Strengthened implementation support for e-Governance initiatives and digital governance platforms |
| 177 |
Virtual IT Cadre-10• Contributed to building sustainable in-house technical capacity within Government Departments. |
| 178 |
Virtual IT Cadre-11• Enhanced coordination between departmental users and central technical support teams |
| 179 |
Virtual IT Cadre-12• Supported faster issue resolution and improved continuity of digital governance operations |
| 180 |
Akshaya-Basic details -a.Total number of Akshaya Centres in the state : 3,009 b.Total no.s of Aadhaar centres: 2,496 c.Total no.s of branded / ISO certified centres : 1,837 |
| 181 |
Akshaya-Basic details-d-Total no.s of employees in Akshaya centres :15,000 plus e.Average No.s of footfall / monthly : 3 Million |
| 182 |
Akshaya-1.Number of Akshaya centres started: 175# 2.Number of new locations notified for selection process: 1,037# 3. Number of major new G2C / G2B services facilitated: 5# |
| 183 |
Akshaya-6.Number of Akshaya Centers geographically covered for services - - 1st phase (205 villages) of Entebhoomi project (ILIMS portal) : 921#
|
| 184 |
Akshaya-7-Number of Technical training programme to Akshaya on ILIMS : 81# 8.No.s of centres involved in Sthreesuraksha / Connect to work : 3,009# |
| 185 |
Akshaya-9.umber of social security / welfare / cooperative pension mustering done:62 lakhs 10.Number of Akshaya centres provided OJT under V.H.S.E: 24 #
|
| 186 |
Akshaya-11-Total No. of training conducted to Akshaya entrepreneurs on various projects at State: 391# 12.Total number of field visit conducted by Akshaya staff
as part of support and |
| 187 |
Akshaya-13 Quality report on Akshya Project : Special remarks by Hon’ble C&AG, Report no.5 on Finance & Communication Sector;2026, Published in 02-04-2026, GoI
|
| 188 |
Promotional Campaign-•Promotional Advertisements 1.-21 promotional advertisements were planned and executed across print, digital, electronic, and social media platforms. |
| 189 |
Promotional Campaign-•Promotional Advertisements 2.11 tender advertisements were published in compliance with procurement and project requirements. |
| 190 |
Promotional Campaign-•Promotional Advertisements 3.10 recruitment notifications were released to support organizational staffing needs across different verticals. |
| 191 |
Promotional Campaign-•46 promotional sponsorship cases were secured and coordinated with media houses, government bodies, and institutions, reflecting the scale and reach of ksitm |
| 192 |
Promotional Campaign-9major press releases were draftedand distributed to regional and national media groups, covering key project milestones, launches, and events ensuring wide publicity and reachout |
| 193 |
Promotional Campaign-Major events covered included: Regional AI Impact Summit – Kerala AI Futurecon, Nammude Keralam Launch, Kerala State e-Governance Awards, Bhashini Workshops, DPDP Workshops, etc |
| 194 |
Promotional Campaign-National-level interviews of the Director were published in key ICT magazines on topics such as cybersecurity and the Nammude Keralam initiative. |
| 195 |
Promotional Campaign-1. 20+ major ICT-related events and workshops were independently organized and coordinated, encompassing government programmes, |
| 196 |
Promotional Campaign-1.a.ICT conferences, project rollouts, and awareness campaigns in liaison with project teams, I&PRD, and other stakeholders |
| 197 |
Promotional Campaign-2.Major events included: elets Digital Summit at Kovalam, Nammude Keralam Launch, Kerala AI Futurecon Regional AI Imapct Summit,Kerala State e-Governance Awards, |
| 198 |
Promotional Campaign-2.a.Bhashini Rajyam Workshops, DPDP Workshops, and Certificate Less Governance Workshop,Nammude Keralam Workshop,Data |
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Promotional Campaign-2.b.Workshop- Using Administrative Data for Governance,K-AI: The Guiding Hand of Smart Governance, Space Applications Adoption Workshop (SAAW),CISO Workshop etc. |
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Promotional Campaign-1.Kerala AI Futurecon Summit&Nammude Keralam Digital Platform Launch 2.Aadhaar Awareness Campaign, Social Media Cyber Security Awareness |
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Promotional Campaign-3.e-District – 10 Crore Certificates Achievement& Public WIFi-KFi – FM Radio Awareness Campaign |
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Promotional Campaign-1.Content Creation Curation and Design 2.A total of 337 creative assets were produced to maintain KSITM’s digital presence and public outreach. |
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Promotional Campaign-3-Graphics and Posters: 281 pieces produced and published across Facebook, Instagram, X (Twitter), and LinkedIn. |
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Promotional Campaign-4-o All content was independently conceptualized and managed by the Marketing & Communication division in liaise with CDIT. |
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Promotional Campaign-5.The Government of Kerala announced the Kerala State e-Governance Awards for 2021–22 and 2022–23 to recognize outstanding innovations and best practices in e-Governance |
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Promotional Campaign-5a.. The awards aim to encourage digital transformation initiatives that enhance transparency, efficiency, and citizen service delivery. |
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Promotional Campaign-5b.Hon’ble Chief Minister distributed the awards to the best e-Governance initiatives in the state. |
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Promotional Campaign-5c.The awards were coordinated by the IMG, being the nodal officer, under the guidance of KSITM, Electronics & Information Technology Dept GOK |
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Promotional Campaign-5d.o GO for Jury formation for the upcoming FY for State e Gov Awards were also issued by Government through KSITM, with the jury members recommended by IMG. |
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Promotional Campaign-Awards and Accolades Received 2025–26-• DigiLocker Award (MeitY)• National Elets Digital Transformation Award 2025• Iconic ET Government Digitech Award 2025 – Economic Time• SKOCH |
